Frequently Asked Questions

Shipping

How long does shipping take?

Most orders are delivered within 7–15 business days. Shipping times may vary depending on your location and the supplier.

Do you ship internationally?

Yes! We ship to most countries worldwide. Shipping times and costs may vary by destination.

How do I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can use it to track your package at any time.

Orders

Can I change or cancel my order?

We process orders quickly, so please contact us as soon as possible if you need to make a change. Once an order has shipped, we're unable to cancel it.

What if my order arrives damaged or incorrect?

We're sorry to hear that! Please contact us within 7 days of receiving your order and we'll make it right.

Returns & Refunds

What is your return policy?

We accept returns within 30 days of delivery for items that are unused and in their original condition. Please contact us to initiate a return.

How long does a refund take?

Once we receive and inspect your return, refunds are processed within 5–7 business days to your original payment method.

Products

Are your products safe to use?

Yes! All products in our store are carefully selected for quality and safety. If you have specific concerns, feel free to reach out.

Do you have more questions?

We're happy to help! Contact us and we'll get back to you within 1–2 business days.